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Contract Cancellation
You are entitled under The Distance Selling Regulations 2000 to cancel your contract with us up to 14 calendar days after the date of delivery of your goods. You will be entitled to a full refund, including the original postage (cheapest postage option - £2.95) and packing charges. This only applies if all the items in the order are returned in a resaleable condition with the manufacturer header card. Please note however, you will also be required to pay for the cost of returning the items from the cancelled order. If you wish to cancel your contract with us please call us on 01395 233860 or email us at sales@a2z-kids.co.uk.
For orders cancelled within the first 14 calendar days after the receipt of the order, all items returned should be in a reasonable condition.